Privacy & Cookies Policy

At BOBCO METALS LLC, we respect your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in person or online.

Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understood this policy.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment information when you place an order or create an account.
• Business Information: Company name, resale number, tax ID, and business contact details for commercial customers.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.
• Communication Data: Records of emails, phone calls, and chat conversations with our team.

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device.

• Order Processing: To process and fulfill your orders, including payment processing and delivery.
• Customer Service: To respond to your inquiries, provide support, and resolve issues.
• Marketing: With your consent, to send promotional offers, newsletters, and updates about our products.
• Improvement: To analyze website usage and improve our products, services, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, and website hosting.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information (subject to legal obligations).
• Opt-Out: Withdraw consent for marketing communications or certain data uses.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy & Cookies Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date. Significant changes may be communicated via email or website notice.